top of page
Sea Lion.jpeg

FREQUENTLY ASKED QUESTIONS

  • Where is Jurien Bay?
    Jurien Bay is located 220 km north of Perth, Western Australia. Simply take Wanneroo Road north until it becomes Indian Ocean Drive, then follow it all the way up to Jurien.
  • Where do we meet?
    The departure point for all tours is Jurien Bay Harbour off Harbour Drive. Your guide will be waiting for you aboard ‘Sound Waves’ or ‘Mojo’. The boat will be parked up at the floating platoon behind the information bay. Please be at the Harbour 15 minutes prior to departure of the trip.
  • What do I need to bring on my safari?
    Although it varies on each tour it's generally a good idea to bring: · Swimwear (for the snorkelers) · Camera or GoPro · Hat & sunglasses · Warm jacket/jumper (it can get cold out on the water or after a swim) · Sunscreen
  • Can I bring my own snorkeling equipment and wetsuit?
    Yes, you are welcome to bring along your own wetsuit and snorkeling equipment, however, please note that the price is the same.
  • Is food supplied?
    Snacks, light refreshments, and water are supplied on all Sea Lion Tours.
  • Can I hire a camera?
    We have a limited about of Go Pros available for hire at $50 per person.
  • Which vessel will I travel on?
    ‘Sound Waves’ and ‘Mojo’ are the names of our two boats. They are both 10 meter Fiberglass Leisure Cats and were custom-built in 2017/18. The only difference between them is Mojo can carry 15 people while Sound Waves is licensed for 12 pax. It is not guaranteed that you will end up on the boat that you choose at the time. of booking as sometimes we have to move groups around to accommodate people wanting to go with their friends etc., so it really doesn’t matter which one you book.
  • What is the minimum / maximum number of people?
    The minimum number of people required for a Sea Lion Tour is 4. The maximum number of people per Sea Lion Tour is 27 divided between our two vessels. Otherwise, ‘Sound Waves’ can carry 12 and ‘Mojo’ can carry 15 passengers.
  • Can babies attend the safaris?
    There are no set age limits for our Sea Lion Tours.
  • Are the safaris suitable for the elderly or the mobility impaired?
    ‘Sound Waves’ and ‘Mojo’ offer easy access through the side entry door with plenty of seating and suitable space for the elderly, mobility impaired and wheelchairs up to 600mm wide. Please contact us for further details.
  • How many trips do you do per day?
    We can run up to two Sea Lion Tours per day depending on demand. One trip a day is on offer every day, and additional tour times may be added during peak times. (Weekends, school holidays etc.). All tours are subject to weather conditions.
  • How deep is the water at the snorkel spots?
    We have three different islands we can access for our Sea Lion Tours; all are located in shallow water with the depth varying from 1 to 4 meters.
  • Can I book in as an Observer and upgrade to a snorkeler on the day?
    If you are not sure whether you want to join a Sea Lion Tour as a Snorkeler at the time of booking, you are welcome to book in as an Observer and decide if you want. to snorkel on the day. There are enough snorkel sets and wetsuits on the boat for everyone so a last minute. change of mind won’t be a problem. Please do leave us a short message in the ‘Notes’ box when entering your booking. details indicating that you might upgrade. You can pay the additional $26 by cash or card on the day.
  • What is the water temperature?
    The water temperature can get below 15 degrees Celsius in winter and 24 degrees in summer.
  • Do I have to book in advance?
    Yes definitely, bookings are essential. Tours only depart if we have received bookings. prior to or on the day
  • Do you require a deposit?
    No. When booking through the website the full price needs to be paid upfront to secure your spot.
  • Can I purchase a tour as a gift?
    Yes, we have Gift Vouchers available for all Tours. Simply select the ‘Book Now’ button and select ‘Buy Gift Card’
  • What are your Booking Conditions?
    · Sea Lion Charters reserves the right to alter or cancel tours at any time · Safety is our utmost concern but your responsibility · A medium level of fitness is required · When booking, please inform us of any injuries or medical conditions · Any tours cancelled by us due to unforeseen circumstances will either be rescheduled or fully refunded. · A cancellation fee of 50% of the full price applies to all Sea Lion Tour cancellations received less than 48 hours before the trip · No Refund in case of no show · Don’t hesitate to contact us for more information
  • What is your Privacy Policy?
    Turquoise Safaris requires personal information from you to process your booking. The information we require may include: · Your name · Address · Phone number · Email address · Credit card details This information is essential for processing your booking. We do not share this information with third parties.

Got a question? If you don’t see the answer below, please get in touch with us and we’ll do our best to answer your question.

ShendellHayPhoto-SeaLions-51_edited.jpg

Connect with us! #turquoisesafaris

  • Youtube
  • Facebook
  • Instagram
  • TripAdvisor
bottom of page